topic Cancelling devices I no longer use and being charged for in Contracts & Billing

Cancelling devices I no longer use and being charged for

Schmiff — Mon, 27 Jun 2022 07:15:19 GMT

I have a wifi box & tablet I no longer use. I can't see anywhere on the site to cancel these items. I am still being charged for these.

Thanks

Schmiff

Re: Cancelling devices I no longer use and being charged for

Chris_B — Mon, 27 Jun 2022 07:19:08 GMT

@Schmiff You need to call customer services to give notice to terminate. They don’t just end at the minimum term date they change to a 30 day rolling contract.

Re: Cancelling devices I no longer use and being charged for

Schmiff — Mon, 27 Jun 2022 07:22:36 GMT

Thanks for the quick response. I'll be on the case today Cheers👍Sent from my Galaxy