Final bill cheque process

Joshuahirstee — Sun, 26 Jun 2022 11:34:05 GMT

So I spoke to an advisor today who told me that my check had not been processed however it should have by now so she reminded the backroom staff to process the check I’m closing myself a little bit of anxiety with this as I don’t want to receive two checks by mistake as it was still showing up that my account was in credit when the advisor looked it is now not as the advisor has started the refund process however it was a few days on from when I thought it should have been processed so I am curious there isn’t any way I could receive two checks by accident as I don’t want this to happen I’d like to just receive the one and this should be the case as the advisor had just put it through I just don’t want the backroom staff to have any confusion if anyone could help me out it would be appreciated as I’m very anxious about this at the moment

Re: Final bill cheque process

bristolian — Sun, 26 Jun 2022 11:54:33 GMT

No-one on this public internet forum has access to your individual account to be able to answer this with certainty.

Although I doubt EE's systems would allow two duplicate refund cheques to be issued from the same account.