topic Bill in Contracts & Billing

Bill

Arjankapo — Fri, 24 Jun 2022 01:28:35 GMT

Ee faild to take money from my card bcs no had money. Do i need go in store or can i transfer to them bcs i have sort code acc number.?

Re: Bill

XRaySpeX — Fri, 24 Jun 2022 02:01:35 GMT

Do you really mean that a card payment failed or was it a DD that bounced? If a DD payment fails EE will try it again about a week later. So make sure the money is there then.

Re: Bill

sid154 — Fri, 24 Jun 2022 11:03:06 GMT

Please accept me to pay next Thursday instead of today's date and stop direct debit today because I have not enough money after paying the billings. Therefore I received the benefits money every Thursday. Please confirm with me immediately, thanks so much. Either SMS xxxxxxxxxxx or email xxxxxxxxxx@gmail.com. many thanks.

[Mod edit: Please do not post personal information on the public board. Thanks!]

Re: Bill

James_B — Fri, 24 Jun 2022 11:06:49 GMT

Hi @sid154,

Welcome to the EE Community. 🙂

Please get in touch with Customer Care to discuss your bill. They'll do everything they can to help.

James

Re: Bill

XRaySpeX — Fri, 24 Jun 2022 11:16:47 GMT

@sid154 : This user discussion forum can have no access to your specific account. You need to raise this with CS urgently to discuss a repayment arrangement if you can't pay your bill on time - see Help if you can't pay your bill