topic Use of someone else’s address in Contracts & Billing

Use of someone else’s address

Mel764 — Thu, 23 Jun 2022 18:55:52 GMT

Good evening, please can anyone advise me on this situation- my ex partner who hasn’t lived with me for 6 years has taken a tablet contract out in my address but his name, I’ve contacted EE , who have failed to make contact with him to resolve the matter… he is ignoring all calls and messages from them, is there anything else I can do

Thanks in advance

Re: Use of someone else’s address

XRaySpeX — Thu, 23 Jun 2022 19:09:42 GMT

@Mel764 : Does it matter? It's in his name. Any contract & credit record relates to him, not you.

Re: Use of someone else’s address

Mel764 — Thu, 23 Jun 2022 19:55:36 GMT

Yes it matters to me , don’t bother yourselves if it’s negativity 🙄

Sent from my iPhone

Re: Use of someone else’s address

Mustrum — Thu, 23 Jun 2022 20:23:10 GMT

@Mel764 is this new contract before or shortly after he moved out?

From a practical point of view if he had to go through a credit check he may have struggled at a new address, and used your address to get past the check.

However I do wonder how you know it is for a tablet and if it is impacting your personal life in any way, and what you were hoping EE could do about it?

Re: Use of someone else’s address

XRaySpeX — Thu, 23 Jun 2022 20:38:00 GMT

I do wonder how he can take out a tablet contract in his own name if he doesn't already have a mobile phone or SIM contract in his own name as EE insists you do.

If he did already have a mobile phone or SIM contract in his own name isn't it likely that it was registered to your addy?