topic Re: EE Perk - cant find where to add it in Contracts & Billing

EE Perk - cant find where to add it

andwrz — Mon, 20 Jun 2022 09:58:31 GMT

im probably being dumb, but i have a perk code, but cant find where to add it, im currently upgrading, ive got as far as the 'place order' button but dont want to click in as i havent entered my perk code yet!

does it ask for the perk code after i click the place order button, or is there somewhere before i need to enter it, sorry, been trying for ages!

Re: EE Perk - cant find where to add it

Chris_B — Mon, 20 Jun 2022 11:17:58 GMT

@andwrz It should be there before you click that button, But if that tariff already has a discount on it and then you cannot apply your perk to it as you can only have one discount line. is that tariff already being offered on discount?

Re: EE Perk - cant find where to add it

andwrz — Mon, 20 Jun 2022 11:25:41 GMT

Thanks Chris.

Ended up calling 150 and they could add it no problem. But 100% wasn't an option when I did it myself online. Very odd indeed