topic Re: Visiting Pakistan, using phone and whatsapp from there in Contracts & Billing

Visiting Pakistan, using phone and whatsapp from there

Abby9965 — Tue, 14 Jun 2022 10:01:13 GMT

Hello,

I have a smartphone (Android) and and EE plan. I pay £20.54 direct debit monthly. I use it for making calls and using internet annd whatsapp on my smartphone. I live in England.

In July 2022, I will go to Pakistan for about 5 weeks.

I want to be able to make calls there and from there to England. I also want to be able to use Whatsapp.

Do I need to do anything to my mobile plan? Please let me know what i need to do or add and the costs if any.

Thank you in advance.

Re: Visiting Pakistan, using phone and whatsapp from there

Northerner — Tue, 14 Jun 2022 11:38:21 GMT

Hi @Abby9965

Text ROAMING to 150 or make sure roaming, international calls and text are activated on your account.

For costs and add-ons in Pakistan please see EE roaming page:

https://ee.co.uk/help/help-new/roaming-costs/countries/pakistan

Thanks

Re: Visiting Pakistan, using phone and whatsapp from there

Abby9965 — Tue, 14 Jun 2022 22:54:52 GMT

it is not clear, what i'm liable for.

If i go abroad to pakistan can i continue using my current package, what I need to know is will i still have my free allowance which i have in the UK to use in pakistan before charges kick in.

This is what roaming page says, so what does the 'charges outside your allowance' mean?

Roaming costs

Service Included in your allowance Charges outside your allowance

Making a call		£2.05 per minute
Receiving a call		£2.05 per minute
Sending a text		67p per text
Sending a picture message		73p per picture message
Data/internet		Buy data add-on
Voicemail		To receive a voicemail you'll be charged at the receive a call per-minute rate above. To save a voicemail you'll be charged at the making a call per-minute rate above.

Re: Visiting Pakistan, using phone and whatsapp from there

Gareth43 — Wed, 15 Jun 2022 04:17:43 GMT

Yre mins texts and data cannot be used in Pakistan like it can be in the UK. The charges above in the picture is what it will cost you to use yre phone