topic Lost phone found but new contract taken out in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/Lost-phone-found-but-new-contract-taken-out/m-p/1146396#M58788 <P>I recently lost my phone, and took out a new contract straight away. When I got home I found my lost phone. Am I able to cancel my new contract as I no longer need this, and has been under 14 days&nbsp;</P><P>thanks&nbsp;</P> Mon, 13 Jun 2022 15:47:06 GMT Lofty19861 2022-06-13T15:47:06Z Lost phone found but new contract taken out https://community.ee.co.uk/t5/Contracts-Billing/Lost-phone-found-but-new-contract-taken-out/m-p/1146396#M58788 <P>I recently lost my phone, and took out a new contract straight away. When I got home I found my lost phone. Am I able to cancel my new contract as I no longer need this, and has been under 14 days&nbsp;</P><P>thanks&nbsp;</P> Mon, 13 Jun 2022 15:47:06 GMT https://community.ee.co.uk/t5/Contracts-Billing/Lost-phone-found-but-new-contract-taken-out/m-p/1146396#M58788 Lofty19861 2022-06-13T15:47:06Z Re: Lost phone found but new contract taken out https://community.ee.co.uk/t5/Contracts-Billing/Lost-phone-found-but-new-contract-taken-out/m-p/1146397#M58789 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2828699">@Lofty19861</a>&nbsp;:&nbsp;If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.</P> Mon, 13 Jun 2022 15:50:09 GMT https://community.ee.co.uk/t5/Contracts-Billing/Lost-phone-found-but-new-contract-taken-out/m-p/1146397#M58789 XRaySpeX 2022-06-13T15:50:09Z