https://community.ee.co.uk/t5/Contracts-Billing/Father-with-dementia-phone-cut-off/m-p/1144450#M58643 <P>Probably not if he &amp; you hadn't previously arranged with CS for you to represent him.&nbsp;</P> <P>&nbsp;</P> <P>Is this a mobile phone or a landline?</P> Fri, 03 Jun 2022 12:10:47 GMT XRaySpeX 2022-06-03T12:10:47Z https://community.ee.co.uk/t5/Contracts-Billing/Father-with-dementia-phone-cut-off/m-p/1144443#M58642 <P>Hi , my elderly fathers phone has been switched off by ee despite being on direct debit . I am having trouble speaking to anyone as struggling to get through to cs as I live 100 miles from him and can’t get his bank account details to verify for my ee</P><P><BR />if I do get through will anyone speak to me about it ?&nbsp;</P> Fri, 03 Jun 2022 10:54:41 GMT https://community.ee.co.uk/t5/Contracts-Billing/Father-with-dementia-phone-cut-off/m-p/1144443#M58642 Coughandcath 2022-06-03T10:54:41Z https://community.ee.co.uk/t5/Contracts-Billing/Father-with-dementia-phone-cut-off/m-p/1144450#M58643 <P>Probably not if he &amp; you hadn't previously arranged with CS for you to represent him.&nbsp;</P> <P>&nbsp;</P> <P>Is this a mobile phone or a landline?</P> Fri, 03 Jun 2022 12:10:47 GMT https://community.ee.co.uk/t5/Contracts-Billing/Father-with-dementia-phone-cut-off/m-p/1144450#M58643 XRaySpeX 2022-06-03T12:10:47Z