EE state I am eligible 4 early upgrade but I get the message "no suitable plans"

jonleda — Wed, 01 Jun 2022 20:41:08 GMT

I am eligible according to EE for an early upgrade on my Samsung 3 watch. I want to move to Apple Watch 7 as I now have an iPhone. Message states I can upgrade for £168, ok I think I can do this but I get this message "no suitable plans available, try something else."

my account is not in arrears and has not been, been with EE over 10yrs through thick and thin. This is very frustrating. I assume this is a phone call issue or is there more to it?

thanks

John

Re: EE state I am eligible 4 early upgrade but I get the message "no suitable plans"

Leanne_T — Thu, 02 Jun 2022 16:44:32 GMT

Hi @jonleda

Thanks for coming here 🙂

Please give us a call on 150 and our customer care team will check the upgrade for you and help you get the Apple Watch ordered.

Let me know how you get on.

Leanne.

topic Re: EE state I am eligible 4 early upgrade but I get the message "no suitable plans" in Contracts & Billing

EE state I am eligible 4 early upgrade but I get the message "no suitable plans"

Re: EE state I am eligible 4 early upgrade but I get the message "no suitable plans"