topic Re: how do I get my say three months call log? i get online billing no itemised in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/how-do-I-get-my-say-three-months-call-log-i-get-online-billing/m-p/1143999#M58611 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2817836">@Bisi1948</a>&nbsp;:&nbsp;You need to be paying for Itemised Billing&nbsp;@ £2.50 pm at the time to see all your outgoing calls &amp; texts. It is not retrospective.</P> <P>&nbsp;</P> <P><SPAN>You could perhaps submit a&nbsp;</SPAN><SPAN>Subject Access Request (SAR)</SPAN><SPAN>&nbsp;by&nbsp;</SPAN><SPAN>using the online&nbsp;</SPAN><SPAN class="aqua"><A href="https://www.productsandservices.bt.com/consumer/edw/privacypolicy/copyform/ee/" target="_blank" rel="nofollow noopener noreferrer" data-di-id="di-id-f6668c83-f84d26c8">GDPR Form</A></SPAN><SPAN>. That should include outgoing calls &amp; texts. It normally takes up to a month but could take up to 3 months.</SPAN></P> Tue, 31 May 2022 22:05:44 GMT XRaySpeX 2022-05-31T22:05:44Z how do I get my say three months call log? i get online billing no itemised https://community.ee.co.uk/t5/Contracts-Billing/how-do-I-get-my-say-three-months-call-log-i-get-online-billing/m-p/1143996#M58610 <P>How do I get say three months call log. lost my phone and just want to retreive some numbers. I get online billing, no itemised!</P> Tue, 31 May 2022 21:56:31 GMT https://community.ee.co.uk/t5/Contracts-Billing/how-do-I-get-my-say-three-months-call-log-i-get-online-billing/m-p/1143996#M58610 Bisi1948 2022-05-31T21:56:31Z Re: how do I get my say three months call log? i get online billing no itemised https://community.ee.co.uk/t5/Contracts-Billing/how-do-I-get-my-say-three-months-call-log-i-get-online-billing/m-p/1143999#M58611 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2817836">@Bisi1948</a>&nbsp;:&nbsp;You need to be paying for Itemised Billing&nbsp;@ £2.50 pm at the time to see all your outgoing calls &amp; texts. It is not retrospective.</P> <P>&nbsp;</P> <P><SPAN>You could perhaps submit a&nbsp;</SPAN><SPAN>Subject Access Request (SAR)</SPAN><SPAN>&nbsp;by&nbsp;</SPAN><SPAN>using the online&nbsp;</SPAN><SPAN class="aqua"><A href="https://www.productsandservices.bt.com/consumer/edw/privacypolicy/copyform/ee/" target="_blank" rel="nofollow noopener noreferrer" data-di-id="di-id-f6668c83-f84d26c8">GDPR Form</A></SPAN><SPAN>. That should include outgoing calls &amp; texts. It normally takes up to a month but could take up to 3 months.</SPAN></P> Tue, 31 May 2022 22:05:44 GMT https://community.ee.co.uk/t5/Contracts-Billing/how-do-I-get-my-say-three-months-call-log-i-get-online-billing/m-p/1143999#M58611 XRaySpeX 2022-05-31T22:05:44Z