topic Re: Maximum number of lines in Contracts & Billing

Maximum number of lines

Richardadc1 — Thu, 30 Jan 2020 18:31:27 GMT

I’ve read on the EE website that the maximum number of lines a consumer can have is 5. I’ve currently got 4 (3 phones, 1 Apple Watch) but want to add another 2 watches. I’ve been told I’ll need to wait a few months to add another watch as I’ve just taken out another line but I was wondering if 5 is the hard limit. 150 didn’t seem to be sure.

it’s nearly upgrade time for one of my phones so I am considering moving that one off EE to get the additional lines.

Re: Maximum number of lines

Chris_B — Thu, 30 Jan 2020 20:45:11 GMT

@Richardadc1 providing EE are happy and you pass the credit check for more lines you should get them.

Re: Maximum number of lines

LeeRicha — Mon, 25 Oct 2021 14:54:10 GMT

EE do not run credit checks on additional lines or upgrading , but will look at your payment history to see if you have missed any payments before approving any lines. The maximum likes is 5.

Re: Maximum number of lines

Chris_B — Mon, 25 Oct 2021 16:22:58 GMT

@LeeRicha EE will check again as it’s more credit your are requiring from EE and your credit rating might of change. Especially since this was asked last year.

An upgrade is not an additional line and this is about additional lines that require more credit. But you do have a limit with EE so they can still refuse you on a upgrade if it’s over that limit.

Re: Maximum number of lines

richardadc — Mon, 25 Oct 2021 16:44:01 GMT

As the original poster I can now answer this. They didn’t run an additional credit check that was reported on any of the CRAs. They did an internal check only.

I also now have 6 lines so the maximum of 5 must be an old thing.

Re: Maximum number of lines

jmbarber — Sat, 07 Jan 2023 20:54:07 GMT

I have 7 on account, ( 4 phones and 3 Apple Watch cellular plans) so you can definitely have more than 5

Re: Maximum number of lines

Clive456 — Tue, 24 Jan 2023 14:14:47 GMT

I’ve just come back to Ee I have 4 simm numbers one fir me and the other three are for my family members we all have Apple Watches cellular Ee terms condition will only allow me to have a total of 5 simms on one account I have to wait 30days to try and slit the account with my wife providing she passes credit check my daughters are under 18 so unable to pass credit check. I wish the sales team told me this at the start of my contract last week

Re: Maximum number of lines

Clive456 — Tue, 24 Jan 2023 14:16:32 GMT

Re: Maximum number of lines

Katie_B — Tue, 24 Jan 2023 15:11:52 GMT

Good afternoon @Clive456.

Thanks for coming to the community.

I am sorry to hear this.

Did the team mention if in the future you will be able to have these all under one account?

Katie

Re: Maximum number of lines

DaveMcA — Thu, 16 Feb 2023 23:26:24 GMT

I currently have 7 (3 phones, 2 mobile wifi devices, 1 iPad, 1 Samsung tablet) without any issues. Just call customer services. They will carry out an internal check only and will approve you if you have an excellent payment record with them (as I do). Good luck

Re: Maximum number of lines

Bazal — Tue, 02 Jan 2024 17:14:11 GMT

Hi mate just wanna no how meant fones can I have with ee

Re: Maximum number of lines

Christopher_G — Tue, 02 Jan 2024 18:02:39 GMT

Hi @Bazal

This can be different account by account. If you speak to our Mobile Care team, they'll be able to check your account for you.

Chris