topic Re: Due an upgrade but can EE match another network? I dont want to leave EE in Contracts & Billing

Due an upgrade but can EE match another network? I dont want to leave EE

Samanthagreenwo — Mon, 04 Apr 2022 13:15:15 GMT

Hi, I am due an upgrade from my samsung galaxy s9. At the moment my contract is just a sim only and ends in september. However I am allowed to upgrade now, but have 2 questions.

1. How much will it be to come out of my simonly deal, if any?

2. Can EE match a contract tarrif that i have found online, with it being with a different network. I dont want to leave EE but it is a very good deal.

Thanks

Re: Due an upgrade but can EE match another network? I dont want to leave EE

XRaySpeX — Mon, 04 Apr 2022 13:19:37 GMT

Nowt if you upgrade to a handset contract.
EE won't price match but you could ask CS for offers.

Re: Due an upgrade but can EE match another network? I dont want to leave EE

bristolian — Wed, 06 Apr 2022 17:32:01 GMT

@Samanthagreenwo wrote:

2. Can EE match a contract tarrif that i have found online, with it being with a different network. I dont want to leave EE but it is a very good deal.

EE have never claimed to be the cheapest network, but do pride themselves on quality of network & service.

As already suggested, you can contact EE C/S directly and see if there any account-specific offers available to you. However, depending which provider this other deal is with, dictates how realistic it is to expect EE to compete with it.