https://community.ee.co.uk/t5/Contracts-Billing/New-Phone-isn-t-working/m-p/1143859#M53866 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2613320">@eclkee</a>&nbsp; have you tried a factory reset on the device ?&nbsp;</P> Tue, 31 May 2022 10:07:48 GMT Chris_B 2022-05-31T10:07:48Z https://community.ee.co.uk/t5/Contracts-Billing/New-Phone-isn-t-working/m-p/1143835#M53865 <P>I received my new iphone a couple of weeks ago, after a couple of days it started hanging and freezing a couple of times a day.&nbsp; Now it's freezing intermittently throughout the day and turning off. Some days Im not able to dial out on the phone either.</P><P>&nbsp;</P><P>How do I go about resolving this given it's a new phone.</P><P>&nbsp;</P><P>Thanks in advance</P> Tue, 31 May 2022 08:20:38 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-Phone-isn-t-working/m-p/1143835#M53865 eclkee 2022-05-31T08:20:38Z https://community.ee.co.uk/t5/Contracts-Billing/New-Phone-isn-t-working/m-p/1143859#M53866 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2613320">@eclkee</a>&nbsp; have you tried a factory reset on the device ?&nbsp;</P> Tue, 31 May 2022 10:07:48 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-Phone-isn-t-working/m-p/1143859#M53866 Chris_B 2022-05-31T10:07:48Z