Upgrade Premium on bill

Preeatna — Tue, 24 May 2022 10:23:13 GMT

recently upgraded to a new phone on my account. I understand the new account (bits of the new and old account date wise)

However there is an upgrade premium of 85p. any idea what this is for as i upgraded on the correct day so im not sure what this is, any idea

thanks

steve

Re: Upgrade Premium on bill

Leanne_T — Tue, 24 May 2022 11:59:23 GMT

Thanks for coming here 🙂

I would suggest giving us a call on 150 and the team can check this charge for you and let you know what this is for.

Thanks 🙂

Leanne.