topic Re: Billing in Contracts & Billing

Billing

Jayrox78 — Fri, 06 Nov 2026 17:48:18 GMT

I need help I bought a new phone yesterday through finance I wanna schedule the payment monthly to 14th off every month but how do I do that and contact ee global

Re: Billing

Chris_B — Fri, 06 Nov 2026 17:49:53 GMT

@Jayrox78 You call customer support to change the billing date. I doubt you’ll be able to change the first billing date though.

Re: Billing

Jayrox78 — Fri, 06 Nov 2026 18:15:05 GMT

Cheers mate I’ll email them see what they say

Re: Billing

XRaySpeX — Fri, 06 Nov 2026 22:07:10 GMT

If you bought it with a finance agreement (is that FlexPay?) then the monthly DD date & amount would have been determined in the agreement.

Re: Billing

Schockwave — Sat, 07 Nov 2026 10:51:02 GMT

@Jayrox78 , there is no email to contact EE customer service, so not sure how you expect to do this.