topic Mobile Data plan contract in Contracts & Billing

Mobile Data plan contract

AngieR0 — Mon, 02 Nov 2026 14:58:47 GMT

Hiya. I only just realised recently that my mobile data plan contract ended back in in 2025. I however cannot upgrade the data plan as I have a phone contract with them. I don't know who to contact about a possible data plan upgrade they said I couldn't do it in store but I'm not sure who to contact. Any advice would help 🙂

Re: Mobile Data plan contract

Schockwave — Mon, 02 Nov 2026 15:31:55 GMT

@AngieR0 , if you ring customer service on 150, press option 2 and speak to upgrade or billing, you can then change your mobile data plan, you do not have to wait until your phone contract has ended, that is if you took it out as flex pay, that is.

Re: Mobile Data plan contract

AngieR0 — Mon, 02 Nov 2026 16:01:39 GMT

Thank you I do have a flex payment on my phone. I'll try ring in the morning 🙂