Can not Setup Direct Debit

spsmiler — Sat, 31 Oct 2026 00:35:01 GMT

A lady aged 89 forced on to EE from Plus.Net because she wanted to keep a home phone after copper wire broadband migration needs to set up a direct debit mandate.

A letter was posted by EE saying that she should fill in the information on the back of the page..

The only snag is that the back page of the letter is blank!

btw: dont even think of asking for the EE app to be installed. Sorry, its not happening.

Not exactly a great example of customer service!

Re: Can not Setup Direct Debit

XRaySpeX — Sat, 31 Oct 2026 03:21:36 GMT

You can set up your bank details or payment date in your EE a/c under Bills & Payments > Manage Direct Debit.

You will need to be set up as the Bill Payer under Account Settings > Manage Numbers to do that though.

topic Re: Can not Setup Direct Debit in Contracts & Billing

Can not Setup Direct Debit

Re: Can not Setup Direct Debit