https://community.ee.co.uk/t5/Contracts-Billing/Free-loyalty-add-on-features-removed-when-contract-ends/m-p/1645600#M111862 <P>I have been a loyal Orange and now EE customer for the past 20 plus years.&nbsp; I took an additional number about 24 months ago Sim Only.&nbsp; The offered me unlimited data due to my loyalty if I took out the contract.&nbsp; Now the contract has come to an end they are saying they will remove the free add on.&nbsp; I only took the contract because of the incentive you can't just remove.&nbsp; Am I right or can big companies now do what they like and there is no such thing as loyality.</P> Mon, 12 Oct 2026 23:01:58 GMT iceman786 2026-10-12T23:01:58Z https://community.ee.co.uk/t5/Contracts-Billing/Free-loyalty-add-on-features-removed-when-contract-ends/m-p/1645600#M111862 <P>I have been a loyal Orange and now EE customer for the past 20 plus years.&nbsp; I took an additional number about 24 months ago Sim Only.&nbsp; The offered me unlimited data due to my loyalty if I took out the contract.&nbsp; Now the contract has come to an end they are saying they will remove the free add on.&nbsp; I only took the contract because of the incentive you can't just remove.&nbsp; Am I right or can big companies now do what they like and there is no such thing as loyality.</P> Mon, 12 Oct 2026 23:01:58 GMT https://community.ee.co.uk/t5/Contracts-Billing/Free-loyalty-add-on-features-removed-when-contract-ends/m-p/1645600#M111862 iceman786 2026-10-12T23:01:58Z