https://community.ee.co.uk/t5/Contracts-Billing/Payment/m-p/1645030#M111821 <P>Hello you have suspended my number as my direct debit failed as I was abroad I forgot to leave enough funds in my account and I have just received a message you said that you will try again to take money from direct debit within 7 days and you told me that I am not able to use different card until you collect the money from my account so it’s not fair I wait 7 days to use my service&nbsp;</P> Fri, 09 Oct 2026 21:36:47 GMT Setif1989 2026-10-09T21:36:47Z https://community.ee.co.uk/t5/Contracts-Billing/Payment/m-p/1645030#M111821 <P>Hello you have suspended my number as my direct debit failed as I was abroad I forgot to leave enough funds in my account and I have just received a message you said that you will try again to take money from direct debit within 7 days and you told me that I am not able to use different card until you collect the money from my account so it’s not fair I wait 7 days to use my service&nbsp;</P> Fri, 09 Oct 2026 21:36:47 GMT https://community.ee.co.uk/t5/Contracts-Billing/Payment/m-p/1645030#M111821 Setif1989 2026-10-09T21:36:47Z https://community.ee.co.uk/t5/Contracts-Billing/Payment/m-p/1645106#M111822 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4656478">@Setif1989</a></SPAN>,</P> <P>It's understandable that you're frustrated, especially when you've already received a message confirming we'll try the Direct Debit again within 7 days.</P> <P>Your best bet is to <A href="https://ee.co.uk/help/contact-ee" target="_blank">contact us</A> so we can check whether an earlier payment can be taken and remove any restrictions on your account.</P> <P>Chris S</P> Sat, 10 Oct 2026 07:14:35 GMT https://community.ee.co.uk/t5/Contracts-Billing/Payment/m-p/1645106#M111822 Chris_S 2026-10-10T07:14:35Z