topic Re: Can’t link phone and can’t view my bill in Contracts & Billing

Can’t link phone and can’t view my bill

elisabethgoddar — Sat, 02 May 2026 15:16:44 GMT

Is there an email address or web chat I can use to find out why I can’t view my huge new bill?

Re: Can’t link phone and can’t view my bill

XRaySpeX — Sat, 02 May 2026 15:23:21 GMT

@elisabethgoddar : EE provide no email contact.

As long as you are on a mobile contract, Live Chat will be found under the Help section of the MyEE app as "Talk to us".

Re: Can’t link phone and can’t view my bill

Nikhithareddy — Mon, 28 Sep 2026 10:19:04 GMT

I don’t understand what you’re asking but the account was linked to my email please help me

Re: Can’t link phone and can’t view my bill

Alex_H — Mon, 28 Sep 2026 12:38:22 GMT

Hi @Nikhithareddy,

Welcome to the EE Community

Are you having trouble linking up your products to your EE online account or are you having a different issue? Have you followed the instructions on our help page and if so what is happening when you try and link up?

Alex