topic Hello I have left the UK and want to cancel my contract now I want to my number in Contracts & Billing

Hello I have left the UK and want to cancel my contract now I want to my number

LeighMc — Fri, 25 Sep 2026 12:54:24 GMT

Re: Hello I have left the UK and want to cancel my contract now I want to my number

LeighMc — Fri, 25 Sep 2026 12:56:04 GMT

I want to keep my number please but cancel my contract

Re: Hello I have left the UK and want to cancel my contract now I want to my number

XRaySpeX — Fri, 25 Sep 2026 13:03:56 GMT

If you want to keep your no. you should call CS to give 30 days notice to cancel your contract & ask for it to be moved to PAYG at the end of the notice period.

As it will be switched to PAYG while you are abroad you can't now use it until you return to UK. EE PAYG SIMs need 1st activating on EE's home UK network before they can be used abroad.

Re: Hello I have left the UK and want to cancel my contract now I want to my number

Schockwave — Fri, 25 Sep 2026 15:43:02 GMT

@LeighMc , just to add to what @XRaySpeX has written, you can once EE have moved you to Pay as you Go, you can either send your SIM card back to the UK to someone you trust and they can then activate it and make a chargeable call and send it back to you, or request a replacement SIM card to your UK address they have to get someone to do just what I have written above, they will only send it to the address they already have for you, though, so not sure how that would work.