topic Re: Why is my emails for receipts going to my old email address in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/Why-is-my-emails-for-receipts-going-to-my-old-email-address/m-p/1641507#M111535 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5055778">@Twinklestars47</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>What sort of receipts are going to your old email address?</P> <P>If it is ones related to EE orders, I'd recommend giving our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A> a call so they can check the email address that is held on your account.</P> <P>If it is anything else, please let us know a bit more information and we can look to help.</P> <P>Michael</P> Tue, 22 Sep 2026 10:12:18 GMT Michael_D 2026-09-22T10:12:18Z Why is my emails for receipts going to my old email address https://community.ee.co.uk/t5/Contracts-Billing/Why-is-my-emails-for-receipts-going-to-my-old-email-address/m-p/1641490#M111531 Tue, 22 Sep 2026 07:31:03 GMT https://community.ee.co.uk/t5/Contracts-Billing/Why-is-my-emails-for-receipts-going-to-my-old-email-address/m-p/1641490#M111531 Twinklestars47 2026-09-22T07:31:03Z Re: Why is my emails for receipts going to my old email address https://community.ee.co.uk/t5/Contracts-Billing/Why-is-my-emails-for-receipts-going-to-my-old-email-address/m-p/1641507#M111535 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5055778">@Twinklestars47</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>What sort of receipts are going to your old email address?</P> <P>If it is ones related to EE orders, I'd recommend giving our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A> a call so they can check the email address that is held on your account.</P> <P>If it is anything else, please let us know a bit more information and we can look to help.</P> <P>Michael</P> Tue, 22 Sep 2026 10:12:18 GMT https://community.ee.co.uk/t5/Contracts-Billing/Why-is-my-emails-for-receipts-going-to-my-old-email-address/m-p/1641507#M111535 Michael_D 2026-09-22T10:12:18Z