topic Re: EE sim by broadband discount in Contracts & Billing

EE sim by broadband discount

Suzi82 — Fri, 18 Sep 2026 16:24:41 GMT

Hi I’m looking for advice as I’ve just switched my broadband to BT from EE I already have 3 sims with EE but looking how to link them together so I get my discount on my sims

I read I need to link EE ID or something but this is confusing me I’ve tried calling them but I get cut off and messages I’m waiting for someone to message me back which is like an hour ago.

can anyone please advise me.

Re: EE sim by broadband discount

XRaySpeX — Fri, 18 Sep 2026 16:29:09 GMT

@Suzi82 : To qualify for the EE One discounts you need to link your 3 SIM nos. to the same EE a/c that your EE BB is linked to.

Re: EE sim by broadband discount

Alex_H — Sat, 19 Sep 2026 07:16:07 GMT

Hi @Suzi82,

Welcome to the EE Community

To get your EE One benefits from having both broadband and mobiles with us, you do need to link both mobile and broadband accounts to the same EEID as mentioned. Our help page has instructions how to link up both.

If you do have any issues completing the link via those instructions, it is best to get in touch so our team can help get it linked for you.

Alex

Re: EE sim by broadband discount

Suzi82 — Sat, 19 Sep 2026 10:10:15 GMT

Thanks.
I contacted EE and they said I need both broadband and mobile with EE to get the one discount
But spoke to BT so I’m awaiting a sim with them which is cheaper than what I’ll be paying with EE.

I can always leave after a month as only rolling.

Thanks.

Sue

Re: EE sim by broadband discount

Alex_H — Sat, 19 Sep 2026 11:09:11 GMT

@Suzi82 Apologies I read your initial post as moving from BT to EE not the other way around. EE mobile customers with BT broadband do get access to exclusive mobile deals with a 30% discount and double data as part of our best of both promotion.

Or you can look at moving to BT as you mention for deals on their SIMs. Thanks for coming back to update us.

Alex