https://community.ee.co.uk/t5/Contracts-Billing/Canceling-SIM-deal/m-p/1639913#M111398 <P>Hi, I recently got a SIM&nbsp; + broadband deal in a store.&nbsp;<BR />I will receive my broadband equipment in 4 weeks so I know I can cancel that deal, but can I cancel my SIM contract if I am still within the 14 days cooling period. I was told by the seller (guide) that I can. Is that true?&nbsp;</P> Mon, 14 Sep 2026 10:48:03 GMT dsin 2026-09-14T10:48:03Z https://community.ee.co.uk/t5/Contracts-Billing/Canceling-SIM-deal/m-p/1639913#M111398 <P>Hi, I recently got a SIM&nbsp; + broadband deal in a store.&nbsp;<BR />I will receive my broadband equipment in 4 weeks so I know I can cancel that deal, but can I cancel my SIM contract if I am still within the 14 days cooling period. I was told by the seller (guide) that I can. Is that true?&nbsp;</P> Mon, 14 Sep 2026 10:48:03 GMT https://community.ee.co.uk/t5/Contracts-Billing/Canceling-SIM-deal/m-p/1639913#M111398 dsin 2026-09-14T10:48:03Z https://community.ee.co.uk/t5/Contracts-Billing/Canceling-SIM-deal/m-p/1639924#M111399 <P>No, as you ordered in-store you have no statutory&nbsp;<SPAN>14 days cooling period</SPAN> right of return.</P> Mon, 14 Sep 2026 12:13:20 GMT https://community.ee.co.uk/t5/Contracts-Billing/Canceling-SIM-deal/m-p/1639924#M111399 XRaySpeX 2026-09-14T12:13:20Z