https://community.ee.co.uk/t5/Contracts-Billing/Internet-has-gone-off/m-p/1639536#M111381 <P>Welcome to the Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5050904">@Formulaone1</a></SPAN>&nbsp;</P> <P>As <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a></SPAN> has mentioned, for us to best help it'd be good to know exactly which service has been affected here.</P> <P>If it's your home broadband, I'd recommend sending us a text with HELP to 66033 - this will give you some troubleshooting steps to try, and run a check on your line, too.</P> <P>Alternatively if you're struggling with a mobile device, I'd recommend checking our <A href="https://ee.co.uk/help/mobile-coverage-checker" target="_blank">network status checker</A> which will highlight if we're aware of any issues in your area.</P> <P>Peter</P> Sat, 12 Sep 2026 10:06:09 GMT Peter_W 2026-09-12T10:06:09Z https://community.ee.co.uk/t5/Contracts-Billing/Internet-has-gone-off/m-p/1639515#M111377 Sat, 12 Sep 2026 08:06:42 GMT https://community.ee.co.uk/t5/Contracts-Billing/Internet-has-gone-off/m-p/1639515#M111377 Formulaone1 2026-09-12T08:06:42Z https://community.ee.co.uk/t5/Contracts-Billing/Internet-has-gone-off/m-p/1639526#M111378 <P><SPAN>Internet on what EE service/device?&nbsp;Please clearly explain your issue &amp; circumstances in greater detail &amp; we'll do our best to help you with it.</SPAN></P> Sat, 12 Sep 2026 08:29:32 GMT https://community.ee.co.uk/t5/Contracts-Billing/Internet-has-gone-off/m-p/1639526#M111378 XRaySpeX 2026-09-12T08:29:32Z https://community.ee.co.uk/t5/Contracts-Billing/Internet-has-gone-off/m-p/1639536#M111381 <P>Welcome to the Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5050904">@Formulaone1</a></SPAN>&nbsp;</P> <P>As <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a></SPAN> has mentioned, for us to best help it'd be good to know exactly which service has been affected here.</P> <P>If it's your home broadband, I'd recommend sending us a text with HELP to 66033 - this will give you some troubleshooting steps to try, and run a check on your line, too.</P> <P>Alternatively if you're struggling with a mobile device, I'd recommend checking our <A href="https://ee.co.uk/help/mobile-coverage-checker" target="_blank">network status checker</A> which will highlight if we're aware of any issues in your area.</P> <P>Peter</P> Sat, 12 Sep 2026 10:06:09 GMT https://community.ee.co.uk/t5/Contracts-Billing/Internet-has-gone-off/m-p/1639536#M111381 Peter_W 2026-09-12T10:06:09Z