topic Re: end of contract in Contracts & Billing

end of contract

semiilou92 — Tue, 08 Sep 2026 07:33:55 GMT

hi my iPad ends the 6th October and i need to know will it just end or do i need to do something for you not o take any more money ?? because there is no live chat or info on my app thanks

Re: end of contract

XRaySpeX — Tue, 08 Sep 2026 10:19:31 GMT

If you wish to cancel it, you need to call CS & give 30 days notice. These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 30 days of your contract term.

Re: end of contract

chistery — Tue, 08 Sep 2026 11:12:02 GMT

Hi @semiilou92

May be worth clarifying what you actually have taken out? Did you take a data plan, or a device on 0% finance for example?