https://community.ee.co.uk/t5/Contracts-Billing/New-Sim-Plan-but-still-getting-charged-for-old-plan-as-well/m-p/1638786#M111308 <P>Sounds like you have taken out a brand-new SIM contract rather than <STRONG>upgrading</STRONG>&nbsp;your existing SIM, thus keeping your no. with 1 contract replacing t'other &amp; with the charges being pro-rated between them.</P> Mon, 07 Sep 2026 21:18:26 GMT XRaySpeX 2026-09-07T21:18:26Z https://community.ee.co.uk/t5/Contracts-Billing/New-Sim-Plan-but-still-getting-charged-for-old-plan-as-well/m-p/1638781#M111307 <P>Hi, recently came to the end of a contract, signed up for a sim only but still getting charged for original contract as well as the sim only???</P><P>Am I missing something I need to do or is this a mistake on EE's part ??</P> Mon, 07 Sep 2026 20:55:31 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-Sim-Plan-but-still-getting-charged-for-old-plan-as-well/m-p/1638781#M111307 MACE09 2026-09-07T20:55:31Z https://community.ee.co.uk/t5/Contracts-Billing/New-Sim-Plan-but-still-getting-charged-for-old-plan-as-well/m-p/1638786#M111308 <P>Sounds like you have taken out a brand-new SIM contract rather than <STRONG>upgrading</STRONG>&nbsp;your existing SIM, thus keeping your no. with 1 contract replacing t'other &amp; with the charges being pro-rated between them.</P> Mon, 07 Sep 2026 21:18:26 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-Sim-Plan-but-still-getting-charged-for-old-plan-as-well/m-p/1638786#M111308 XRaySpeX 2026-09-07T21:18:26Z