topic Re: How can I cancel my EE contract online? in Contracts & Billing

How can I cancel my EE contract online?

Debaroo — Mon, 03 Jul 2023 20:51:26 GMT

My contract officially ends on the 9th of August 2023, is there a way I can notify EE online that I wish to end the contract at the end?

Many thanks

Re: How can I cancel my EE contract online?

bristolian — Mon, 03 Jul 2023 20:59:45 GMT

EE's contracts don't end until the account holder explicitly gives 30days cancellation notice or uses a PAC/STAC.

That disconnection notice can be given either by phone or in writing.

Re: How can I cancel my EE contract online?

Leanne_T — Tue, 04 Jul 2023 07:22:05 GMT

Morning @Debaroo

Thanks for coming here.

Please see our How do I cancel my contract with EE? Help page for full details on cancelling the contract.

Leanne 🙂

Re: How can I cancel my EE contract online?

eiger13026 — Fri, 28 Aug 2026 11:34:05 GMT

That page does not help it just takes you backwards and forwards. I want to just click a box online to cancel my contract 30 days before the contact ends. Why is this so hard? I do not want to talk to anyone I want to just cancel it!

Re: How can I cancel my EE contract online?

XRaySpeX — Fri, 28 Aug 2026 12:47:20 GMT

@eiger13026 :

Cancellations have to be made by phone or in writing by giving 30 days notice.

3 years later that page has been replaced by Leaving EE - What you need to know