topic Re: Missing invoice in Contracts & Billing

Missing invoice

SimonRoberts1 — Mon, 24 Aug 2026 10:47:50 GMT

Would it be possible to get a copy of an invoice that I’m missing from my records the app does not allow me to go back k this far

date of payment 15.10.22

payment amount £250.71

XRaySpeX — Mon, 24 Aug 2026 10:49:58 GMT

You'll need to call CS & request a Bill Reissue @ £2.56 each.

Peter_W — Mon, 24 Aug 2026 14:32:48 GMT

Welcome to the Community, @SimonRoberts1

The browser version of your account will show up to 2 years of bills, but your full billing history is available at our end.

I'd definitely follow the advice @XRaySpeX shared here, and our team will be able to get this re-sent for you 😊

Peter