https://community.ee.co.uk/t5/Contracts-Billing/Change-direct-debit-details/m-p/1636167#M111040 <P>I am not able to change my direct debit details as the webpage says I can’t until I pay my bill however the bill has been paid and my due bill is now £0. The change details button is still greyd out</P> Sun, 23 Aug 2026 18:02:41 GMT Kirstyf2 2026-08-23T18:02:41Z https://community.ee.co.uk/t5/Contracts-Billing/Change-direct-debit-details/m-p/1636167#M111040 <P>I am not able to change my direct debit details as the webpage says I can’t until I pay my bill however the bill has been paid and my due bill is now £0. The change details button is still greyd out</P> Sun, 23 Aug 2026 18:02:41 GMT https://community.ee.co.uk/t5/Contracts-Billing/Change-direct-debit-details/m-p/1636167#M111040 Kirstyf2 2026-08-23T18:02:41Z https://community.ee.co.uk/t5/Contracts-Billing/Change-direct-debit-details/m-p/1636198#M111049 <P>Morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5042485">@Kirstyf2</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>How long ago was the bill paid? What date is your current direct debit date?&nbsp;</P> <P>If this has been longer than a few days and the direct date was before the weekend, please call us on 150 and our guides will help you get this changed <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Mon, 24 Aug 2026 07:34:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/Change-direct-debit-details/m-p/1636198#M111049 Leanne_T 2026-08-24T07:34:43Z