topic Re: I’ve paid my bill but apps showing I’ve not paid it in Contracts & Billing

I’ve paid my bill but apps showing I’ve not paid it

Neccyedge2003 — Sat, 04 Feb 2023 12:14:28 GMT

Re: I’ve paid my bill but apps showing I’ve not paid it

Northerner — Sat, 04 Feb 2023 12:27:04 GMT

Hi @Neccyedge2003

It can take 48 hours to process. You can always text "Bill" to 150.

Thanks,

Re: I’ve paid my bill but apps showing I’ve not paid it

Jim19731 — Wed, 27 Sep 2023 07:14:39 GMT

I have been on at them for 6 weeks their lack of concern and efforts cost them a customer I paid up my contract early and have moved to another provider so disappointed with their lack of concern towards the issue

Re: I’ve paid my bill but apps showing I’ve not paid it

Ryaneaketts7 — Wed, 19 Aug 2026 00:12:32 GMT

paid won't put survice back on it's a joke

Re: I’ve paid my bill but apps showing I’ve not paid it

Rach_H — Wed, 19 Aug 2026 07:46:14 GMT

Hi @Ryaneaketts7,

Welcome to the Community!

It can take up to 24 hours for your payment to be processed and your service to reactivate. When did you make your payment?

Rach

Re: I’ve paid my bill but apps showing I’ve not paid it

Chris_B — Wed, 19 Aug 2026 12:54:36 GMT

@Ryaneaketts7 It took up to 24 hours from when EE switched your service off for it to effect you it’ll take roughly the same amount of time to get a working signal again after you have paid the overdue bill. It’s not case of just flicking a switch on and it’ll work instantly.