topic Re: PAYMENT HELP in Contracts & Billing

PAYMENT HELP

Katiebarlex — Sat, 15 Aug 2026 15:52:08 GMT

I HAVE TOLD EE MY SITUATION. CANT PAY FULL BALANCE BUT EE FAIL TO RELPY ND NOW GOT STEP CHANGE ND CANT PAY DEVICE FULL BALANCE ONLY GET 76 END OF MTH CARERS ALLOWANCE ONLY ND ALL DAY EE RUDE

Re: PAYMENT HELP

ee_user14 — Sat, 15 Aug 2026 16:16:15 GMT

@Katiebarlex wrote:
EE RUDE

Ironically enough...

@Katiebarlex Posting in all capitals on the internet is widely regarded as shouting, and thus rude. Please check your caps lock.

You need to discuss this with EE-CS on 150, they have access to your individual account which this public internet forum does not.

Re: PAYMENT HELP

Chris_B — Sat, 15 Aug 2026 17:14:17 GMT

@Katiebarlex Silly question but how has EE failed you when you agreed to the contract and you agreed to honour that contract each month.

As for customer support being rude all day this is your opinion as I’m sure judging by how you’ve worded what you typed above I wouldn’t say you were on the best behaviour as well.

Re: PAYMENT HELP

XRaySpeX — Sat, 15 Aug 2026 17:33:00 GMT

If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill