topic How can I contact EE accounts without paying for a phone call? in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/How-can-I-contact-EE-accounts-without-paying-for-a-phone-call/m-p/1632582#M110712 <P>I started an EE Broadband contract and cancelled it the next day. I returned their equipment unopened. Although there's a 'cooling down period', I've received 2 months of bills. How do I contact their accounts department without spending money on a 'phone call?</P> Mon, 03 Aug 2026 13:08:53 GMT UnHappy99 2026-08-03T13:08:53Z How can I contact EE accounts without paying for a phone call? https://community.ee.co.uk/t5/Contracts-Billing/How-can-I-contact-EE-accounts-without-paying-for-a-phone-call/m-p/1632582#M110712 <P>I started an EE Broadband contract and cancelled it the next day. I returned their equipment unopened. Although there's a 'cooling down period', I've received 2 months of bills. How do I contact their accounts department without spending money on a 'phone call?</P> Mon, 03 Aug 2026 13:08:53 GMT https://community.ee.co.uk/t5/Contracts-Billing/How-can-I-contact-EE-accounts-without-paying-for-a-phone-call/m-p/1632582#M110712 UnHappy99 2026-08-03T13:08:53Z Re: How can I contact EE accounts without paying for a phone call? https://community.ee.co.uk/t5/Contracts-Billing/How-can-I-contact-EE-accounts-without-paying-for-a-phone-call/m-p/1632586#M110713 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5033905">@UnHappy99</a>&nbsp; &nbsp; &nbsp;<span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span></P> Mon, 03 Aug 2026 13:14:53 GMT https://community.ee.co.uk/t5/Contracts-Billing/How-can-I-contact-EE-accounts-without-paying-for-a-phone-call/m-p/1632586#M110713 Chris_B 2026-08-03T13:14:53Z Re: How can I contact EE accounts without paying for a phone call? https://community.ee.co.uk/t5/Contracts-Billing/How-can-I-contact-EE-accounts-without-paying-for-a-phone-call/m-p/1632602#M110716 <P>Try calling EE CS on the Freephone no.(Opt 1) in my sig.</P> Mon, 03 Aug 2026 14:25:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/How-can-I-contact-EE-accounts-without-paying-for-a-phone-call/m-p/1632602#M110716 XRaySpeX 2026-08-03T14:25:43Z