https://community.ee.co.uk/t5/Contracts-Billing/Randomly-charged/m-p/1631914#M110636 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5031181">@Migly1</a></SPAN>&nbsp;<BR /><BR />Welcome to our community.&nbsp;<BR /><BR />Now our phone lines are open, if you <A href="https://ee.co.uk/help/contact-ee/account-billing/mobile-phone" target="_blank">give our team a call,</A> they will be able to look into this for you.&nbsp;<BR /><BR />Lesley</P> Fri, 31 Jul 2026 09:08:46 GMT Lesley_W 2026-07-31T09:08:46Z https://community.ee.co.uk/t5/Contracts-Billing/Randomly-charged/m-p/1631889#M110634 <P><STRONG>a few weeks ago, we tried to get EE full fibre.was told it wasn’t possible where I live after receiving the router. A few days go by and I return the products I received. &nbsp;Before the due date. I canceled the plan and was specifically told I would not be charged £40 a month for the router. I’ve just been given &nbsp;an email about a bill… for £210 like what????? Phone lines are closed so I’m contacting my bank about this.&nbsp;</STRONG></P> Thu, 30 Jul 2026 23:53:29 GMT https://community.ee.co.uk/t5/Contracts-Billing/Randomly-charged/m-p/1631889#M110634 Migly1 2026-07-30T23:53:29Z https://community.ee.co.uk/t5/Contracts-Billing/Randomly-charged/m-p/1631914#M110636 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5031181">@Migly1</a></SPAN>&nbsp;<BR /><BR />Welcome to our community.&nbsp;<BR /><BR />Now our phone lines are open, if you <A href="https://ee.co.uk/help/contact-ee/account-billing/mobile-phone" target="_blank">give our team a call,</A> they will be able to look into this for you.&nbsp;<BR /><BR />Lesley</P> Fri, 31 Jul 2026 09:08:46 GMT https://community.ee.co.uk/t5/Contracts-Billing/Randomly-charged/m-p/1631914#M110636 Lesley_W 2026-07-31T09:08:46Z