topic Re: New contract in Contracts & Billing

Re: New contract

Dakin123 — Tue, 28 Jul 2026 11:27:43 GMT

my policy is due for renewal but your charges have gone up quite high. I would like to continue with yourselves for a better 12month contract

Re: Re: New contract

Christopher_G — Tue, 28 Jul 2026 13:47:56 GMT

Hi and welcome to the community, @Dakin123

You can find your upgrade deals here in your EE Online account. If you'd prefer to speak with someone, please give us a call on 150 or pop into your nearest EE Store and one of our guides will be happy to help.

Let us know how you get on please. 🙂

Chris

Re: Re: New contract

XRaySpeX — Tue, 28 Jul 2026 16:37:10 GMT

@Dakin123 : Then do nothing & stay on your existing contract. These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away.