https://community.ee.co.uk/t5/Contracts-Billing/Customer-service/m-p/1630839#M110555 <P>I am here just because by accident I closed the chat and my customer service guy, Neeraj couldn't forward me a link for a review. My bad, sorry bro <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> I contacted EE today, 25/07/26, as one of my handsets' contract expired and wanted to move to sim only. My guy Neeraj not only helped me with this. He also got me to sign a contract for EE broadboand. Couldn't resist to his charm and the offer was great too, compared with the one already in place. Big shout for Neeraj. If his manager Prem&nbsp; sees this; Neeraj deverves a pay rise <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /><BR /><EM>Mod note: Full names edited.</EM></P> Sun, 26 Jul 2026 09:34:00 GMT Diferit410 2026-07-26T09:34:00Z https://community.ee.co.uk/t5/Contracts-Billing/Customer-service/m-p/1630839#M110555 <P>I am here just because by accident I closed the chat and my customer service guy, Neeraj couldn't forward me a link for a review. My bad, sorry bro <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> I contacted EE today, 25/07/26, as one of my handsets' contract expired and wanted to move to sim only. My guy Neeraj not only helped me with this. He also got me to sign a contract for EE broadboand. Couldn't resist to his charm and the offer was great too, compared with the one already in place. Big shout for Neeraj. If his manager Prem&nbsp; sees this; Neeraj deverves a pay rise <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /><BR /><EM>Mod note: Full names edited.</EM></P> Sun, 26 Jul 2026 09:34:00 GMT https://community.ee.co.uk/t5/Contracts-Billing/Customer-service/m-p/1630839#M110555 Diferit410 2026-07-26T09:34:00Z https://community.ee.co.uk/t5/Contracts-Billing/Customer-service/m-p/1630876#M110559 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2379905">@Diferit410</a></SPAN>,<BR /><BR />Welcome to the EE Community<BR />&nbsp;</P> <P>Thanks for taking the time to post your positive feedback for Neeraj, I have passed on your message so that they are recognised for doing a great job. I hope you enjoy your new SIM only and your new EE broadband once you are all setup.</P> <P>&nbsp;</P> <P>Alex</P> Sat, 25 Jul 2026 12:35:58 GMT https://community.ee.co.uk/t5/Contracts-Billing/Customer-service/m-p/1630876#M110559 Alex_H 2026-07-25T12:35:58Z