topic Re: Insternational Call Charges in Contracts & Billing

Insternational Call Charges

MAM2467 — Tue, 21 Jul 2026 16:52:54 GMT

Can someone advise me, please, if EE will spread the unexpected international call charges across the remaining months of my contract or set up a payment plan for me? I wasn’t aware the calls would cost this much, and I’d really appreciate some guidance.

Re: Insternational Call Charges

Northerner — Tue, 21 Jul 2026 16:59:03 GMT

Hi @MAM2467

You'll need to speak to EE CS on 150 becase there is no account access on these forums.

Thanks

Re: Insternational Call Charges

XRaySpeX — Wed, 22 Jul 2026 08:43:13 GMT

Any extra international call charges will be added to your next bill after you incurred them. There's no spreading unless you agree with CS a repayment plan if you are unable to pay your bill.

Re: Insternational Call Charges

bristolian — Wed, 22 Jul 2026 21:38:53 GMT

@MAM2467 wrote:
I wasn’t aware the calls would cost this much,

There are add-on bundles available if you're making regular international calls from the UK

https://ee.co.uk/mobile/international/pay-monthly-international-calls

Re: Insternational Call Charges

XRaySpeX — Wed, 22 Jul 2026 22:15:45 GMT

International calls & texts to overseas nos. from UK can be rather expensive but EE has a add-on, for £2.50 pm for those on contract or free for some PAYG, that can be applied for to give these calls & texts at a fraction of the standard rates. See The CALL ABROAD Add-on for Cheap Calls/Texts from UK .