https://community.ee.co.uk/t5/Contracts-Billing/Compensation-for-no-WiFi-for-10-days/m-p/1630356#M110515 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4804272">@Gillybean1</a></SPAN></SPAN>&nbsp;<BR /><BR />Sorry to hear you had experienced a service issue with your broadband.&nbsp;<BR /><BR />If you're having problems with your broadband or landline service, you may be entitled to automatic compensation. Our <A href="https://ee.co.uk/help/broadband/fix-problem/automatic-compensation" target="_blank">Automatic compensation for broadband or landline issues</A> article explains when you're entitled and how it works.<BR /><BR />Ali&nbsp;</P> Wed, 22 Jul 2026 17:30:13 GMT Ali_A 2026-07-22T17:30:13Z https://community.ee.co.uk/t5/Contracts-Billing/Compensation-for-no-WiFi-for-10-days/m-p/1630333#M110514 <P>I had no WiFi for 2 days, someone came out next working day and said they fixed it and left, but it wasn’t fixed. Rang them and they said It would be fixed 3 days later…it wasn’t. Rang again and hey booked an engineer to come out on Tuesday because they said the fault must be in my house…..no one turned up but the WiFi started working. In total I was without WiFi for 12 days. Am I due compensation l?</P> Wed, 22 Jul 2026 15:29:40 GMT https://community.ee.co.uk/t5/Contracts-Billing/Compensation-for-no-WiFi-for-10-days/m-p/1630333#M110514 Gillybean1 2026-07-22T15:29:40Z https://community.ee.co.uk/t5/Contracts-Billing/Compensation-for-no-WiFi-for-10-days/m-p/1630356#M110515 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4804272">@Gillybean1</a></SPAN></SPAN>&nbsp;<BR /><BR />Sorry to hear you had experienced a service issue with your broadband.&nbsp;<BR /><BR />If you're having problems with your broadband or landline service, you may be entitled to automatic compensation. Our <A href="https://ee.co.uk/help/broadband/fix-problem/automatic-compensation" target="_blank">Automatic compensation for broadband or landline issues</A> article explains when you're entitled and how it works.<BR /><BR />Ali&nbsp;</P> Wed, 22 Jul 2026 17:30:13 GMT https://community.ee.co.uk/t5/Contracts-Billing/Compensation-for-no-WiFi-for-10-days/m-p/1630356#M110515 Ali_A 2026-07-22T17:30:13Z