https://community.ee.co.uk/t5/Contracts-Billing/DDs-taken-monthly-since-October-2025-but-no-invoices-received/m-p/1629756#M110368 <P>Hi - how can I find out what these payments are for please?&nbsp; they are separate to our main account and for example, for Apr May and Jun this year were for £8.38 each.&nbsp; I can see reference numbers on our bank statement, but there are no invoices in our account billing section that match and you don't appear to have any way of contacting you about it...</P><P>&nbsp;</P> Mon, 20 Jul 2026 10:33:59 GMT SoluTech 2026-07-20T10:33:59Z https://community.ee.co.uk/t5/Contracts-Billing/DDs-taken-monthly-since-October-2025-but-no-invoices-received/m-p/1629756#M110368 <P>Hi - how can I find out what these payments are for please?&nbsp; they are separate to our main account and for example, for Apr May and Jun this year were for £8.38 each.&nbsp; I can see reference numbers on our bank statement, but there are no invoices in our account billing section that match and you don't appear to have any way of contacting you about it...</P><P>&nbsp;</P> Mon, 20 Jul 2026 10:33:59 GMT https://community.ee.co.uk/t5/Contracts-Billing/DDs-taken-monthly-since-October-2025-but-no-invoices-received/m-p/1629756#M110368 SoluTech 2026-07-20T10:33:59Z https://community.ee.co.uk/t5/Contracts-Billing/DDs-taken-monthly-since-October-2025-but-no-invoices-received/m-p/1629776#M110375 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5025650">@SoluTech</a>&nbsp; Have you looked at the bill breakdown? &nbsp;You shouldn’t be billed separately for anything if that’s what you’re saying. &nbsp;All payments are added to the line that these are against and you’ll be billed for the whole amount each month. &nbsp; You might need to call customer support about this.&nbsp;</P> Mon, 20 Jul 2026 12:48:22 GMT https://community.ee.co.uk/t5/Contracts-Billing/DDs-taken-monthly-since-October-2025-but-no-invoices-received/m-p/1629776#M110375 Chris_B 2026-07-20T12:48:22Z