https://community.ee.co.uk/t5/Contracts-Billing/EE-charging-me-double/m-p/1626428#M110121 <P>Hey there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3994153">@Stefan59</a></SPAN>&nbsp;</P> <P>Welcome to the Community!</P> <P>There's a couple of things that could have happened here, depending on whether this was a totally brand new contract, or an additional line alongside an existing one.</P> <P>If it's the latter, you're most likely seeing pro-rata charges - this is when you add a product to your account part-way through the month, so therefore are charged for that period on your next bill.</P> <P><A href="https://ee.co.uk/help/billing-payments/guide-to-bill/reasons-why-your-mobile-bill-might-be-higher-than-usual" target="_blank">Our article here</A> gives a good overview of these charges along with some other ways your bill can be higher, too.</P> <P>Alternatively if you <A href="https://ee.co.uk/help/billing-payments/guide-to-bill/reasons-why-your-mobile-bill-might-be-higher-than-usual" target="_blank">give our customer care team a call</A>, they'll be able to bring up your details and say for sure what's happening here.&nbsp;</P> <P>Peter</P> Tue, 30 Jun 2026 13:11:16 GMT Peter_W 2026-06-30T13:11:16Z https://community.ee.co.uk/t5/Contracts-Billing/EE-charging-me-double/m-p/1626400#M110120 <P>I went in the shop and bought a phone and the lady that served me put the phone on a double price my bill just come and instead of paying 44 monthly she is charging me 88 what is this</P> Tue, 30 Jun 2026 09:20:38 GMT https://community.ee.co.uk/t5/Contracts-Billing/EE-charging-me-double/m-p/1626400#M110120 Stefan59 2026-06-30T09:20:38Z https://community.ee.co.uk/t5/Contracts-Billing/EE-charging-me-double/m-p/1626428#M110121 <P>Hey there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3994153">@Stefan59</a></SPAN>&nbsp;</P> <P>Welcome to the Community!</P> <P>There's a couple of things that could have happened here, depending on whether this was a totally brand new contract, or an additional line alongside an existing one.</P> <P>If it's the latter, you're most likely seeing pro-rata charges - this is when you add a product to your account part-way through the month, so therefore are charged for that period on your next bill.</P> <P><A href="https://ee.co.uk/help/billing-payments/guide-to-bill/reasons-why-your-mobile-bill-might-be-higher-than-usual" target="_blank">Our article here</A> gives a good overview of these charges along with some other ways your bill can be higher, too.</P> <P>Alternatively if you <A href="https://ee.co.uk/help/billing-payments/guide-to-bill/reasons-why-your-mobile-bill-might-be-higher-than-usual" target="_blank">give our customer care team a call</A>, they'll be able to bring up your details and say for sure what's happening here.&nbsp;</P> <P>Peter</P> Tue, 30 Jun 2026 13:11:16 GMT https://community.ee.co.uk/t5/Contracts-Billing/EE-charging-me-double/m-p/1626428#M110121 Peter_W 2026-06-30T13:11:16Z