topic Direct debit details in Contracts & Billing

Direct debit details

graceflowers01 — Sun, 28 Jun 2026 19:09:47 GMT

I have 2 phone contracts under 1 account and want to pay for each with 2 separate accounts. How can I set it up so each direct debit comes out of a different account?

Re: Direct debit details

XRaySpeX — Sun, 28 Jun 2026 20:55:02 GMT

You can't while they are under the same EE a/c. All mobile charges are covered in 1 bill & payment. To have separate bills they would need to be under separate a/c's.

Re: Direct debit details

Chris_B — Sun, 28 Jun 2026 21:21:07 GMT

@graceflowers01 Two have two separate accounts you’ll need to use 2 different email addresses for each account. You’ll need to call customer support to request this. It’ll be like transferring ownership to someone else but you’ll be the someone else. Much easier to transfer the payment from the other bank account to the bank account that pays this currently and keep your EE account as it is.