https://community.ee.co.uk/t5/Contracts-Billing/Joint-Account/m-p/1625361#M110017 <P>So how ridiculous - tried to order a new phone and join EE today but I can't because my bank account is a joint account with my wife and the system will not allow direct debits to set up in joints accounts with only one approval and have no mechanism for approval from two people.</P><P>Have been an EE customer before using the same account. Absolutely ludicrous state of affairs!!</P> Wed, 24 Jun 2026 16:59:00 GMT Rog1972 2026-06-24T16:59:00Z https://community.ee.co.uk/t5/Contracts-Billing/Joint-Account/m-p/1625361#M110017 <P>So how ridiculous - tried to order a new phone and join EE today but I can't because my bank account is a joint account with my wife and the system will not allow direct debits to set up in joints accounts with only one approval and have no mechanism for approval from two people.</P><P>Have been an EE customer before using the same account. Absolutely ludicrous state of affairs!!</P> Wed, 24 Jun 2026 16:59:00 GMT https://community.ee.co.uk/t5/Contracts-Billing/Joint-Account/m-p/1625361#M110017 Rog1972 2026-06-24T16:59:00Z