https://community.ee.co.uk/t5/Contracts-Billing/Bogus-Bills/m-p/1624890#M109968 <P>Does anyone know how to stop EE sending threatening emails for payment of non existent bills?</P><P>I cancelled my contract due to high cost and poor customer service.&nbsp; After the final payment was taken I stopped the Direct Debit (just in case).</P><P>They're still trying to take my money and are now threatening to damage my credit rating if I don't pay.</P> Sun, 21 Jun 2026 16:43:09 GMT Dissatisfied2 2026-06-21T16:43:09Z https://community.ee.co.uk/t5/Contracts-Billing/Bogus-Bills/m-p/1624890#M109968 <P>Does anyone know how to stop EE sending threatening emails for payment of non existent bills?</P><P>I cancelled my contract due to high cost and poor customer service.&nbsp; After the final payment was taken I stopped the Direct Debit (just in case).</P><P>They're still trying to take my money and are now threatening to damage my credit rating if I don't pay.</P> Sun, 21 Jun 2026 16:43:09 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bogus-Bills/m-p/1624890#M109968 Dissatisfied2 2026-06-21T16:43:09Z https://community.ee.co.uk/t5/Contracts-Billing/Bogus-Bills/m-p/1624899#M109969 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5011154">@Dissatisfied2</a>&nbsp; did you call customer support to give 30 days notice of termination? Just stopping the DD on the minimum term date doesn’t cancel the contract unless you give notice to terminate. &nbsp;At the minimum term the contract changed to a 30 day rolling contract it doesn’t just end.&nbsp;</P> Sun, 21 Jun 2026 17:53:09 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bogus-Bills/m-p/1624899#M109969 Chris_B 2026-06-21T17:53:09Z https://community.ee.co.uk/t5/Contracts-Billing/Bogus-Bills/m-p/1624901#M109970 <P>How did you go about cancelling &amp; when?</P> Sun, 21 Jun 2026 18:10:10 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bogus-Bills/m-p/1624901#M109970 XRaySpeX 2026-06-21T18:10:10Z