topic Re: My bill has increased more than I was expecting in Contracts & Billing

My bill has increased more than I was expecting

danyorke92 — Fri, 12 Jun 2026 10:28:41 GMT

Hello,

I have just noticed my direct debit notification is a lot more than I was expecting. MY bill seems to have increased by around £14 in 2 years and I am unsure how. Just looking at bills I have had a few small increases over the last couple of months and I am wondering what my options now are.

I have very basic services, and an upgraded Netflix, but I do not feel that I am receiving enough services for what I am paying, especially if looking at a comparable deal with other providers.

Re: My bill has increased more than I was expecting

Northerner — Fri, 12 Jun 2026 11:36:22 GMT

Hi @danyorke92

There is no account access on these forums.

EE increase there prices yearly: https://ee.co.uk/help/billing-payments/guide-to-bill/about-annual-prices-changes

Speak to EE CS on 150 about deals they can offer.

Thanks

Re: My bill has increased more than I was expecting

Schockwave — Fri, 12 Jun 2026 11:37:22 GMT

Hello @danyorke92 ,

Welcome to the community,

Have you checked your bills breakdown?

You will have to speak to customer service, as we have no access to accounts, this is a public forum.

I would suggest taking a look here:

https://ee.co.uk/help/billing-payments/guide-to-bill/about-annual-prices-changes