topic Final Bill far Exceeds The Estimate Provided Last Month in Contracts & Billing

Final Bill far Exceeds The Estimate Provided Last Month

JOHNM11 — Mon, 08 Jun 2026 17:23:27 GMT

EE told me last month that my final bill would be £98. Today, I received a letter, saying it would be £197. No email contact details, ages spent on the phone, AI chat no use. Absolute rubbish system. Anyone got any suggestions?

Re: Final Bill far Exceeds The Estimate Provided Last Month

XRaySpeX — Mon, 08 Jun 2026 17:36:54 GMT

Phone CS to query it.

Doesn't its breakdown tell you how they arrive at this figure?

Re: Final Bill far Exceeds The Estimate Provided Last Month

JOHNM11 — Mon, 08 Jun 2026 17:41:30 GMT

In the paper bill it did but not in the email I received about 3 weeks ago. It just gave a total amount.

Re: Final Bill far Exceeds The Estimate Provided Last Month

XRaySpeX — Mon, 08 Jun 2026 17:47:14 GMT

NM what they estimated 3 weeks ago, does the breakdown you have now got seem reasonable & correct? If not, query it.