topic Re: EE changing their deal in Contracts & Billing

EE changing their deal

Mummamaz — Sat, 06 Jun 2026 16:21:52 GMT

I was offered a deal on Samsung s26 Thursday due to being with them for 17 years, the guy that called me was meant to call me back yesterday and didn't, i rang them today and get told its going to be £10 more a month than what was offered.

It annoys me that they have changed their offer, where's the loyalty to me!!

Re: EE changing their deal

Northerner — Sat, 06 Jun 2026 16:26:09 GMT

Hi @Mummamaz

Offers change all the time. If it was a limited time offer then it may have expired.

Thanks

Re: EE changing their deal

Mummamaz — Sat, 06 Jun 2026 16:31:06 GMT

I did contact them and the lady i spoke to was unhelpful and said " well you have your pac number so you can leave at any time" not a good attitude at all especially as i was being friendly and not rude like some customers I'm sure they deal with day in day out

Re: EE changing their deal

XRaySpeX — Sat, 06 Jun 2026 18:59:50 GMT

Who called you EE or 1 of their Direct partners?