https://community.ee.co.uk/t5/Contracts-Billing/Removal-of-ex-employee-discount/m-p/1621795#M109716 <P>I am an ex employee who went through a redundancy in March 2025. I was under the impression my service would remain discounted but I see that the discount has been removed without informing me.</P><P>How can this be rectified?</P> Thu, 04 Jun 2026 20:44:55 GMT petemcd 2026-06-04T20:44:55Z https://community.ee.co.uk/t5/Contracts-Billing/Removal-of-ex-employee-discount/m-p/1621795#M109716 <P>I am an ex employee who went through a redundancy in March 2025. I was under the impression my service would remain discounted but I see that the discount has been removed without informing me.</P><P>How can this be rectified?</P> Thu, 04 Jun 2026 20:44:55 GMT https://community.ee.co.uk/t5/Contracts-Billing/Removal-of-ex-employee-discount/m-p/1621795#M109716 petemcd 2026-06-04T20:44:55Z https://community.ee.co.uk/t5/Contracts-Billing/Removal-of-ex-employee-discount/m-p/1621895#M109727 <P>Morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3610105">@petemcd</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>Have you recently upgraded? If so, was the plan already discounted?&nbsp;</P> <P>If this is not showing in your EE app add-ons and you've not upgraded, please give us a call on 150 and our guides can check this for you and see if they can help get this sorted <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Fri, 05 Jun 2026 07:53:46 GMT https://community.ee.co.uk/t5/Contracts-Billing/Removal-of-ex-employee-discount/m-p/1621895#M109727 Leanne_T 2026-06-05T07:53:46Z