topic Re: Splitting my mobile account into 2 separate accounts in Contracts & Billing

Splitting my mobile account into 2 separate accounts

Phil39-M — Wed, 03 Jun 2026 16:08:05 GMT

I have an EE mobile account with two mobile numbers, one for me and one for my daughter, which I pay for. She has now left home and is independent and I want to split her mobile number off into a completely separate account that she can control and pay herself. How do I go about doing that? Thanks

Re: Splitting my mobile account into 2 separate accounts

Northerner — Wed, 03 Jun 2026 16:14:22 GMT

Hi @Phil39-M

You'll need to speak to EE CS on 150.

Both of you will need to be on the call and your daughter will need to pass a credit check.

https://ee.co.uk/help/profile/manage/change-my-account-in-the-case-of-a-life-event

Thanks

Re: Splitting my mobile account into 2 separate accounts

XRaySpeX — Wed, 03 Jun 2026 16:56:54 GMT

The current owner of the contract, you, wishing to be moved needs to call CS with both of you available on the line to effect a change of ownership. The other person, your daughter, will need to pass a credit check. They will then be responsible for paying for that contract. If you can't do it together CS will give the current owner a password for the other to quote when they call.