topic Re: ref montly charges in Contracts & Billing

ref montly charges

shannei — Mon, 01 Jun 2026 19:40:10 GMT

seen a few with £83.99 which i am paying for over a year been told if u want out of contract to new provider £586 plus the £83:99 so can i wait another year at £83 a month an get out for free serving my 2 years as i cannot afford this much longer

Re: ref montly charges

XRaySpeX — Mon, 01 Jun 2026 20:07:01 GMT

@shannei : Yes, you may leave FoC once your min. term is up.

Re: ref montly charges

ee_user14 — Mon, 01 Jun 2026 20:16:45 GMT

You may leave, or change to a SIM-only plan, once your minimum-term is expired.

Might be worth finding out why your bills are what they are though. Is it made up by having an expensive phone? Or having inclusive extras in your plan that you may not need?

Re: ref montly charges

Chris_B — Mon, 01 Jun 2026 20:20:53 GMT

@shannei You agreed to pay the contract fee for the duration of the contract. To terminate before the minimum term is up will mean paying off the remaining term of the contract that you agreed to honour. You do get a 4% discount because of early termination so it is slightly cheaper to terminate early then see out the full duration of the contract.

If you are having trouble with the monthly payment it might be worth calling customer support and explaining your issue so some sort of arrangement can be made, as an example they might half the monthly fee but increase the remaining term and you might also have less data per month. This isn’t to say that will happen it’s just a guess. But it’s worth calling customer support.

Re: ref montly charges

shannei — Tue, 02 Jun 2026 07:20:19 GMT

no i dont have an expesive phone my mobile bill is £16 a month is only on top of broadband,broadband is the 99mps no other add ons why i was wonder why they say on adverts says 9900 is 34 a month will ring and ask as i cannot see on app or website my plans always says on website

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never got in thanks for reply

Re: ref montly charges

shannei — Tue, 02 Jun 2026 07:21:13 GMT

i,ll ask them why so high as i cannot get into my plans

Re: ref montly charges

shannei — Thu, 04 Jun 2026 11:22:12 GMT

thanks i may do that as price wil go up even more next year £83 does seem mighty high as I was with bt take it its becasue it goes up every year on year by a fair amount,my mates is only £35 a month next prob if i do jump ship will be new router an extenders thanks all for replies