topic Re: I urgently need to contact EE via email. Please help. in Contracts & Billing

Re: I urgently need to contact EE via email. Please help.

RMD3 — Wed, 27 May 2026 09:50:16 GMT

I need to get a breakdown of my EE bill but all I am given is a total. In particular I want to find what the recent price increases were.

Re: Re: I urgently need to contact EE via email. Please help.

XRaySpeX — Wed, 27 May 2026 10:26:21 GMT

@RMD3 : You need to download the bill before you can see the full breakdown.

Look at the breakdown of your bill to see what you've been charged for.

Re: Re: I urgently need to contact EE via email. Please help.

Peter_W — Wed, 27 May 2026 13:05:17 GMT

Welcome to the Community, @RMD3

Like @XRaySpeX mentioned, viewing your bill in the EE App will give a breakdown of standard plan charges versus additional charges.

This does not explicitly show the price increase as an individual feature, though.

If you check our help page here, this gives a breakdown of the increases customers receive depending on their type of plan and when their contract was taken.

It also gives some general tips on how this can appear on your bills, too.

Peter